All products come with a one year warranty. Please see our returns policy for more information.
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VieuX Eyewear is constructed with the highest quality, premium materials and is individually handmade by the most well respected artisans. Each component is individually inspected and hand tuned before being carefully packaged. VieuX Eyewear is warranted against defects in materials and workmanship for 12 months from date of purchase. Damage to lenses, frames and other components due to normal wear and tear or misuse or abuse are not covered under warranty. Your VieuX warranty is only valid with a proof of purchase from an authorised dealer.
The warranty does not cover normal wear and tear, scratched or broken lenses, lost screws, fading or peeling of frames, or nose piece and frame deterioration. Any alterations to the sunglasses will void your warranty. We use some of the most scratch resistant lens materials available, but it is NOT SCRATCH PROOF. All VieuX lenses exceed the strictest Australian, USA, and European standards for quality and strength.
The manufacturer reserves the right to repair or replace, in part or in full, eyewear returned for warranty or repair. Warranty claims and other repairs are at the complete discretion of the manufacturer.
Avoid contact with abrasive surfaces to minimise scratches.
Gold plated jewellery will wear off over time, however, you can ensure that it lasts as long as possible taking extra care when wearing, storing and cleaning.
Please take care when handling gold plated jewellery to protect the layer of gold from excess wear and scratching. Although gold-plated jewellery will not tarnish over time like silver, the gold appearance may slightly fade depending on wear and exposure to chemicals and cosmetics.
Avoid wearing gold plated jewellery whilst showering, bathing or swimming. Chlorine, in particular, can permanently damage or discolour your gold plated jewellery.
It is advisable to remove all jewellery when partaking in any physical or labour intensive activities. For this same reason, it is also advisable not to wear jewellery when asleep at night.
Always remove your gold plated jewellery when applying perfume and cosmetics. When removed please make sure to keep all jewellery in separate pouches or boxes to prevent pieces rubbing and scratching against one another.
To clean your product, you can wipe it with care using a clean and soft cloth. When not in use, we recommend storing the product in the bag and box provided.
If your item is defective within one year of purchase, we will endeavour to exchange it or refund you.
The warranty does not cover against damage that has occurred due to maltreatment and normal wear and tear.